Kai
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Activity overview
Latest activity by Kai-
Kai created an article,
What should I do if I can't get a WiFi signal?
If the mobile phone has been connected to WiFi, but the client does not recognize the WiFi signal during pairing, you can do as follows:1. Find the client in the mobile phone permissions, and make ...
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Kai created an article,
What should I do if the network at home is 5G?
Turn on the router's dual-band mode and select the 2.4G signal. (For details, please refer to the router manual, or contact the router merchant customer service for guidance.)
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Kai created an article,
What should I do if there is no next step when adding a local direct connection /AP hotspot
1. Uninstall the client and download it again by scanning the QR code on the manual;2. Confirm whether the location permission is enabled;
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Kai created an article,
What should I do if the WiFi network connection fails
During the device adding process, the WiFi connection fails. Check as follows:1. The distance between the camera and the router is far, it is recommended to place the camera on the side of the rout...
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Kai created an article,
What should I do if my Android phone fails to receive camera push notifications after exiting the app(not logging out of the account)?
In order to ensure that the camera push is used normally,need to add the application to the [self- starting management] list. Otherwise, you will not receive the camera push after killing the proce...
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Kai created an article,
Why does the buzzer still ring when the motion detection and sound monitoring are turned off in the APP Settings?
Motion detection and sound detection cannot be turned off. This switch only sets whether the phone receives alarm push notifications, which is equivalent to the Do Not Disturb mode. In the paramete...
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Kai created an article,
What should I do if the intercom sound is too low?
If the volume of the device is low during the intercom, it is recommended to operate the intercom function in a quiet environment and try it~ (Because the volume of the device itself cannot be adju...
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Kai created an article,
What should I do if the device does not respond after plugging in the power supply?
If there is no response after the device is powered on, please confirm the following methods:1. Confirm whether the power adapter/electric board can supply power normally2. Whether the voltage of t...
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Kai created an article,
What should I do if the image is blurry/black?
1. Confirm whether the APP is the latest version (update to the latest version);2. Reduce image quality (switch image quality);3. Confirm whether the connected network is good (restart the device a...
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Kai created an article,
What should I do if the screen is reddish?
1. Manually turn on the night vision mode in the settings and turn it off again. 2. If the above operations cannot be resolved, restore the device to factory settings and try pairing again. 3. If t...